Adobe Reader freezes after opening a document

[nofb1]

It's a recurrent problem with Adobe Reader.

Shortly after opening a document, Reader freezes for several seconds. Who knows why, it probably accesses the network, or tries to do something smart, which results in the user being unable to read the document for a while.

I have tried to disable as many "smart" options as I could, but without success. Could anyone work around this endless Adobe Reader bug?

I must admit I'm tired of this monster of a program, why can't Adobe keep the Reader a light application, instead of throwing all those unnecessary functions, ads and other uglinesses ... ?

[louisf38571035]

This did not work for me on CS6.  Wish Adobe would just fix it. Very frustrating!

[Benjamin30731375bjir]

BEST MAN ... Works 2024 

[amir35980193968f]

Thanks , its work

[mike_0772]

Thank you! This solution is still relevant today and worked for me - Windows 11 + Adobe Acrobat 24.003.20054. This issueshas been dogging me for a long time. Why won't they fix it???!!!!

[ABDALLAH35349887j10r]

Amazing, it has been truly frustrurating dealing with this issue, it's 2024 and it solved it for me! For anyone who faced the same issue I did when creating the rest of the key names inside the cServices folder, when you create them you should keep choosing "New -> DWORD (32-bit) Value" NOT "New -> Key"

[dorianoHMI]

Thank you Keynote for your workaround which does work for me at least when doubleclicking on a PDF file in file explorer, but not when opening Acrobat alone.

I have your same sw/PC/network configuration but the latest Acrobat DC version (2019.021.20049).

In my case I've had to add the new cService key under
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

I agree with you that Acrobat DC is a "monster of a program" and this bug is still there after more than 7 years since when nofb1 opened this tread.

If you consider that, as average, I open 50 PDF files per day waiting 15 seconds each time before to be able to do anyting with them, I waste more than 40 hours per year just for this bug!

[Xykon]

I have the same problem but on MacOS. I've tried the suggestions here but nothing seems to help.

[iteese]

This still seems to be a problem in 2023! And the registry keys still seem to fix it!
Come on Adobe. Surely this needs some support.

[David30637444mrvo]

So here we are, 11 years later and I'm having to search for exactly the same problem that is STILL there in Jan 2024!!

...... and I'm paying a lot of money to be frustrated every time I open a PDF.

Once I get time, I'll try out the solution that so many people seem to have had success with.

[dbarkley]

I just came here looking for a solution as well. This seems to have done the trick on my machine. Will try on others.

The only thing we changed recently is a switch to MS Server exchange for emails. I may be a bit premature on this one, but I've only had complaints from Win 11 users so far.

[Moshe34710309x35y]

Same problem.

With Adobe open. Go to Menu, then Help. I tried a Repair which didn't work. I did the Re-Install which worked. (maybe vice-versa.