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Adobe Reader Opening Delayed

New Here ,
Aug 09, 2019 Aug 09, 2019

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I am having serious issues with adobe reader DC 19.012.20035 opening 20-60min after clicking a pdf to open. I have tried the uninstall reinstall, set my bProtectedMode registry key from 1 to 0 but it keeps reverting back to 1, trying different versions. I am having this issue on 50+ machines and i am at a lost for resolution.

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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Hi Donaldw, 

Acrobat and Reader official update (19.012.20036)  is available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates. Or refer to DC Release Notes — Release Notes for Acrobat DC Products

Let us know if the issue still persist after installing the latest patch.

Thanks,

Akanchha

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Community Beginner ,
Aug 14, 2019 Aug 14, 2019

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Such a great answer for me. It would be helpful to us

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