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adobe reader - says no search results

New Here ,
Feb 10, 2022 Feb 10, 2022

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Cannot search document – error say cannot find.  I purged cache – still no good.

Robert Hanson

Account Detail:

   User Rights: Admin

   User Account Control: Limited

   Process Integrity: Low

   Profile Type: None

Acrobat Detail:

   Sandboxing: On

   Protected View: Off

   Captive Reader: No

   Multi-Reader on Desktop Support: Off

Applications Installed:

   Office Version: Office 2016 64-bit

Available Physical Memory: 11517552 KB

Available Virtual Memory: 135286740988 KB

BIOS Version: HPQOEM - 1072009

Default Browser:

Default Mail: Chaos Intellect

    c:\program files (x86)\chaos software\intellect\chaosmapi.dll

    Version:

    Creation Date: 2019/10/22

    Creation Time: 2:31:06 PM

Display Detail:

   Screen Width: 1920

   Screen Height: 1080

   Number of Monitors: 1

   Number of Mouse Buttons: 16

   Has Mouse Wheel: Yes

   Has Pen Windows: No

   Double Byte Character Set: No

   Has Input Method Editor: Yes

   Inside Screen Reader: No

Graphics Card: NVIDIA GeForce GTX 1060 6GB

    Version: 30.0.14.7208

    Check: Not Supported

Installed Acrobat: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:22 AM

Locale: English (United States)

Monitor:

    Name: NVIDIA GeForce GTX 1060 6GB

    Resolution: 1920 x 1080 x 60

    Bits per pixel: 32

OS Manufacturer: Microsoft Corporation

OS Name: Microsoft Windows 10

OS Version: 10.0.19044 

Page File Space: 19131528 KB

Processor: Intel64 Family 6 Model 158 Stepping 10  GenuineIntel  ~3192  Mhz

Session Detail:

   Boot Type: Normal

   Is Shutting Down: No

   Network: Available

   Inside Citrix: No

   Inside VMWare: No

   Remote Session: No

   Remote Control: No

   Using JAWS: No

   Using ZoomText: No

   Using Windows-Eyes: No

   Using NVDA: No

System Name: BOBS-HPCOMPUTER

Temporary Directory: C:\Users\HP\AppData\Local\Temp\acrobat_sbx\

Time Zone: SE Asia Standard Time

Total Physical Memory: 16641160 KB

Total Virtual Memory: 137438953344 KB

User Name: HP

Windows Detail:

   Tablet PC: No

   Starter Edition: No

   Media Center Edition: No

   Slow Machine: No

Windows Directory: C:\WINDOWS

 

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Accessibility.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\AcroForm.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Annots.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\DigSig.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\EScript.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\IA32.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Multimedia.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\PPKLite.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\ReadOutLoud.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Search.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\SendMail.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Spelling.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Updater.api

    Version: 21.11.20039.0

    Creation Date: 2021/12/25

    Creation Time: 2:03:26 AM

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Community Expert ,
Feb 11, 2022 Feb 11, 2022

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Can you select the text you're looking for? If so, copy it and then paste it in another application, like Notepad or some other plain-text editor. Does it look correct when you do so?

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Thanks try67.

Can select.  but If I select text it copies it as a photo image and pastes it into Word as an image.

If I try to paste it in Adobe Find nothing appears.

Thanks.

 

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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That means the file contains images, not text.

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