Adobe Reader shuts down/stops working

[maikenj96813748]

It stops working constantly..... I´m highlighting... have looked on here for help.

It just shuts down.

[AkanchhaS]

Hi Maikenj,

I assume that you are working on windows computer. Does this happen only when you are using the highlighting tool or it happens with all the tools?

You may refer to the help document- Resolve Acrobat DC intermittent crashes on Windows and see if that helps.

Try the troubleshooting steps suggested and see if that helps.

Regards,

Akanchha

[mattiasn4100408]

i also have the same problem on MAC, its just shuts down by itself

[maikenj96813748]

Yes. And it seems like it only happens when Adobe reader has to find the lines itself. When the lines are already recognized by the program it seems to be working fine-