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Adobe Reader shuts down/stops working

Community Beginner ,
Sep 02, 2017 Sep 02, 2017

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It stops working constantly..... I´m highlighting... have looked on here for help.

It just shuts down.

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Adobe Employee ,
Sep 03, 2017 Sep 03, 2017

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Hi Maikenj,

I assume that you are working on windows computer. Does this happen only when you are using the highlighting tool or it happens with all the tools?

You may refer to the help document- Resolve Acrobat DC intermittent crashes on Windows and see if that helps.

Try the troubleshooting steps suggested and see if that helps.

Regards,

Akanchha

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New Here ,
Sep 04, 2017 Sep 04, 2017

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i also have the same problem on MAC, its just shuts down by itself

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Community Beginner ,
Sep 05, 2017 Sep 05, 2017

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Yes. And it seems like it only happens when Adobe reader has to find the lines itself. When the lines are already recognized by the program it seems to be working fine-

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