Adobe Reader

[mirandac46846995]

Anytime I try to open this one specific file, Adobe crashes. I've uninstalled it and reinstalled it, all to no avail. The person who sent me the file also isn't responding to me, and I have to have said form turned in within 24 hours. What else can I do?

[AshuMittal · Accepted solution]

Hi mirandac46846995​

We are aware of this issue and working on rolling out a patch soon. Meanwhile, we have shared a private drop with you to try out the fix.

Thanks,

-ashu

[Mag-mag]

Hello,

We are experiencing a similar problem. When we try to open pdf forms Acrobat Reader crashes each time.

https://erasmusplus.org.uk/file/4207/download

The error it states is:

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    AcroRd32.exe

  Application Version:    11.0.10.32

  Application Timestamp:    547e9779

  Fault Module Name:    AcroRd32.dll

  Fault Module Version:    11.0.10.32

  Fault Module Timestamp:    547e9765

  Exception Code:    c0000005

  Exception Offset:    000cd503

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789