An internal error has occurred when previewing for the first time

Report · Jul 30, 2018

Hi,

I have created a new golden image for deployment with a task sequence to install Adobe Reader that has been customised using the wizard.

It is automatically agreeing with the EULA and appears to be working fine.It can open PDFs.

When I preview a PDF in Windows Explorer, I get "An Internal Error has occurred". I have disable protected mode and it has not resolved the issue.

I have checked the Windows Event Viewer logs and there is no errors in there. This is with the newest version available from the site (2018.011.20055)

Can someone please assist.

Thank you