Application Rendering Issues on Windows

[Imaginative_precision0195]

After updating Reader DC to the latest version (19.008.20074) all pdf files have rendering issues on PC.

Same pdf open in a browser is correct and on mac they are correct also.

Problem is only on Reader on pc on all our windows machines and at customers as well !

Looks like al transparanties are nog rendered anymore.

Changing the preferences smoothing lines, fonts, pictures has no effect.

What is going on here ???

[rupaj84466780]

Hi,

Apologies for the issue you are facing. Can you please send a screenshot of the file rendered. If not confidential, can you also share the file on drive/dropbox.

Thanks,

Rupa

Acrobat Team

[Imaginative_precision0195]

Hello,

I have it also on Pro on another pc and a lot of customers with al kind of pdf file’s.

___

M.v.gr<http://M.v.gr>.

R.C. Molendijk

Solution Architect

Save a tree...please don't print this e-mail unless you really need to.

Op 9 okt. 2018, om 11:57 heeft rupaj84466780 <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>> het volgende geschreven:

Application Rendering Issues on Windows

created by rupaj84466780<https://forums.adobe.com/people/rupaj84466780> in Acrobat Reader - View the full discussion<https://forums.adobe.com/message/10667043#10667043>

[vdobhal]

Hi R.C. Molendijk​,

It would be great if you could share the snapshot and the PDF with us.

Thanks,

Vinod

[Imaginative_precision0195]

Dit you get the file's with my reply from 03.02?

[Imaginative_precision0195]

[vdobhal]

No, we have not received the link to the PDF file. It would be great if you could share the PDF file, as we are not able to reproduce the issue at our end.

Thanks,

Vinod

[Imaginative_precision0195]

WeTransfer

[Imaginative_precision0195]

Did you get the link to the file's with my reply from yesterday (4:56)?

[vdobhal]

Yes, we have got the link to the files. We are investigating the issue and let you know.

Thanks,

Vinod

[Imaginative_precision0195]

Hello,

Any news about the wrong rendering ?

My customers are complaining and i can’t solve this problem on my side.