AR Error f31b3960.928655637

[elizabethp37325630]

Please help. I am getting this error every time I start up my computer. I just installed Adobe Reader and do not know why I am getting this error. I also cannot figure out what this even means.

[AnandSri]

Hello elizabethp37325630

Sorry for the delay in response to your query and apologize for the inconvenience caused.

Please refer and try the troubleshooting steps from the following KB docs Resolve damaged document error when opening PDF files

Can't open PDF

If the issue persists, please share the following details:

• Dot version of Reader installed, Help>About Adobe Reader
• Is it a Mac or Windows machine?
• Is it happening with one PDF file or with all the PDF files?

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.