Aumento cuota

[sergioc90176668]

Buenos días: alguien puede indicarme los pasos a seguir para anular la renovación del producto; ya que, ha sufrido un aumento de más del 100% y me parece excesivamente caro.

Gracias,

[hans-g.]

Buenos dias,

Adobe has prepared this

Cómo cancelar el plan o el abono a Adobe Creative Cloud  >>> see:

Cómo cancelar

Si se adquirió directamente en Adobe

Si ha comprado su plan en un distribuidor (Amazon, App Store, Google Play, Best Buy u otros)

Si ha adquirido una suscripción a Creative Cloud para equipos

But are you sure you want/need to cancel "Acrobat Reader"? This program is free!

Hans-Günter

[AkanchhaS]

Hi Sergioc,

As shared by hans-g. Adobe Reader is a freeware which doesn't require any cancellation. 

We see that you had Document Cloud Export PDF annual subscription. It seems you have got your subscription already canceled. Let us know if there's any other subscription and services you are referring to?

As suggested, you can also get it checked with the help of Customer Care team: Contact Customer Care

Hope this helps.

Thanks,

Akanchha