Build: 2100720091 There is a problem with Adobe Acrobat/Reader. . (0:521)

[adeel karim5FFC]

Hi Adobe community,

I am using the AcroRdrDC build version 2100720091 but still getting the below error:

Error: There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)

Could you please suggest how to resolve this issue as we dont want to disable "Protected Mode at Startup" and "Enhanced Security"?

Appreciate your prompt assistance.

Thanks,

Adeel Khan

[MeenakshiNegi]

Hi Adeel,

Thank you for reaching out and sorry for the trouble.

Please try installing the latest version relased recently from this page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

Check if you still receive the error.

Let us know how it goes.

Thanks,

Meenakshi

[adeel karim5ECB]

Hi Meenakshi,

I have upgraded to version 2100720095 but this has not fixed the issue.

Could you please suggest if its a known issue and what progress is happening at your side to fix it?

Thanks,

Adeel Khan

[adeel karim5ECB]

Hi Meenakshi,

Can you please share an update?

Thanks,

Adeel Khan

[Jonas33500139la0d]

My Acrobat Reader version is 2023.006.20360 and I have the same issue. 
The window where the pdf image is shown is embedded in another sofware for the processing of supplier invoices.

Please advice