Can edit fillable PDFs on tablet but not on desktop

Report · Jan 25, 2019

So I have a bit of an odd one. I have the same exact version of Adobe Acrobat Reader DC Version 2019.010.20069 on both my desktop PC and my Windows 10 tablet. It's the same file, as in I downloaded the file, put it on a USB drive, and installed the same file on both machines. The odd bit comes to when I'm editing form fillable PDFs for some D&D character sheets. My tablet can edit them all day. The sections light up blue and I just click and can edit anything in it and type what I want and save it. When I try to do this on my desktop, there is no way to do this. Everything is white, and nothing can be typed in or edited. What would cause this? I'm also using the same PDF file on both machines. Ideally I would like to have the capability to edit my files on my desktop when I'm at home.

Report · Jan 26, 2019

Hi Kyosji,

I’m on a Mac, so I can’t test this, but it sounds like it might be the Sandbox feature that is part of the Windows version of Adobe Acrobat Reader. Can you please read this to see if it applies?

Protected View feature for PDFs (Windows), Adobe Reader

Jane