Can not read my PDF files in Document Cloud using Kindle Fire HD 7

Report · Nov 02, 2019

I have been using my Kindle Fire HD 7 to read/edit PDF files in the Document Cloud for years with great pleasure and success.

However, I have a problem now. My files in the Document Cloud are fine. I can read them from my computer. However, when I go to my Kindle Fire HD 7 using the Adobe Reader app (which I have been using successfully for years) I can see a list of all of my files in the Document Cloud. But When I click on a file, it generates a sequence of negative numbers with lots of digits while it says "opening file x". Then it stops and reports the error message "The document path is not valid."

Initially this problem was just for my new files that I added to the cloud. So I uninstalled the app and reinstalled it.

Then I had the same problem for ALL of my Document Cloud files!!

Help!!!

Report · Nov 02, 2019

Try following forum:

https://community.adobe.com/t5/Acrobat-Reader-Mobile/bd-p/acrobat-reader-mobile