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Can't open all my PDF files

Community Beginner ,
May 28, 2019 May 28, 2019

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Recently I tried Acrobat Pro DC 7day trial. After discontinuing I now can't open many of my PDF files on my Windows 10 computer, or many which come attached to emails. I uninstalled Acrobat Reader and then reinstalled it with no improvement. Also Reader tried to open Word files with the same error message. This is the message I get each time:

I never had problems opening files previously. Can you help please?

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correct answers 1 Correct answer

Community Beginner , May 29, 2019 May 29, 2019

Hello Bernd. Thank you for your comments. The issue with pdf files seems to have resolved itself today as I haven't had the error messages I had earlier in the week. (On further examination I have to admit the example I used was a jpg file and not a pdf error message which I hadn't copied.)

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Community Expert ,
May 28, 2019 May 28, 2019

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Acrobat Reader can't open JPG files.

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Community Beginner ,
May 28, 2019 May 28, 2019

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The error message is misleading because I am not trying to open a JPF file. I am having issues opening pdf files.

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Community Expert ,
May 28, 2019 May 28, 2019

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Does you open a file with the extension .pdf ?

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Community Beginner ,
May 29, 2019 May 29, 2019

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Hello Bernd. Thank you for your comments. The issue with pdf files seems to have resolved itself today as I haven't had the error messages I had earlier in the week. (On further examination I have to admit the example I used was a jpg file and not a pdf error message which I hadn't copied.)

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New Here ,
Mar 24, 2023 Mar 24, 2023

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the above ois my problem and do not what to do

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