Recently I have not been able to open PDF files from my emails. I have an Apple iMac with Big SUR IOS 11.6.6. Whenever I try to open a file this message comes up:
"The operation could not be completed as Acrobat Reader doesn't have permission to access: ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads/1AACFBB5-BB79-468C-8CA7-93FD0342402A/.
Launch privacy settings to grant access?" It then takes me to my Privacy settings which don't have any wording related to the message. I have Enable Java Script ticked, which is a suggestion I saw on the Adobe website. I have reinstalled Adobe Acrobat Reader twice, and after the second time I was able to open one file from my email. But when I tried to open a second file I received the same message again. I can open these files on my ipad, just not my computer. Could you please suggest how I can resolve this problem. Thank you.
What happens when you extract the PDF file from the mail?
@Bribie Liz wrote:
Recently I have not been able to open PDF files from my emails. I have an Apple iMac with Big SUR IOS 11.6.6.
This is a "feature" of macOS (not iOS, unless you are using a mobile device). You need to grant permission for every app to access various folders.
Which tab are you on in Security and Privacy? I think you want the Accessibility tab.
MacWorld offers further advice:
This is not an Adobe issue. These two links should help, but if you still need assistance, contact Apple: