can't open PDF, says I need a Document Open Password

New Here ,
Jan 26, 2019 Jan 26, 2019

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And I have tried every password imaginable. Can't open certain PDFs. How can I get around this?

Since I am unable to open the PDF I can't go into Protect and turn off encryption. So now I have

PDFs I can't open. Anyone know of a workaround?

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correct answers 1 Correct answer

Community Expert , Jan 27, 2019 Jan 27, 2019

Even if you knew the password you can't remove the protection using Reader. You'd need Acrobat to do it.

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LEGEND ,
Jan 26, 2019 Jan 26, 2019

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Did you make these files?

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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Even if you knew the password you can't remove the protection using Reader. You'd need Acrobat to do it.

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New Here ,
Aug 27, 2021 Aug 27, 2021

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I am using full version of Acrobat

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LEGEND ,
Aug 27, 2021 Aug 27, 2021

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Ok, you just need to learn the password, from the document's creator. I am not sure why you are guessing, you won't guess in a million years.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Still having the same problem 

What will I do

 

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LEGEND ,
Jan 27, 2022 Jan 27, 2022

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The same thing. Contact the person or business making the PDF, and ask them for the password. You won't guess.

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