can't open this pdf IMM1344

[helenah12353631]

Hello,

I have been doing everything to open following pdf IMM1344 through chrome and safari and was not successful. I have macbook pro 2016, I installed acrobat reader, updated, uninstalled it and reinstalled it again and still nothing. I dont know what else to do ;-((

Any help is appreciated. Thank you.

Helena

[Adorobat · Accepted solution]

Hi helenah12353631,

Assuming you have opened the document in Google Chrome, could you please try the following steps:

1- Click on down arrow in the top right corner of the screen.

2- When asked to save, give name to the file under Save As>and then click Save

3- Once downloaded>click on the down arrow and select Show in Finder

4- Right click>select Open With>select Adobe Acrobat Reader DC. 

[helenah12353631]

Hello,

yes I am able to save it and open it, so will do it that way now. Thank you

Helena