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Can't Reinstall Reader

New Here ,
Nov 11, 2022 Nov 11, 2022

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My new Macbook Air had to be wiped clean and reinstalled from a backup. But now, Adobe won't work.

I tried deleting and reinstalling it and it says the Installer had an unexpected error. I thought it was a Mac issue but I created a test account and the same thing happened there. So, is it an Adobe issue?

It doesn't really give me an "installer". Just this:

Screen Shot 2022-11-11 at 10.56.42 PM.png

 

68989399180__EC60A2AF-4084-4C13-AF15-8E019692B97D.jpeg

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Download and install , Mac

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

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Hi @Elisa270890604n75,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

What we'd suggest here is to open your browser in incognito mode and download the installer package from here: Adobe - Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android

 

Let us know if this works.

 

-Souvik.

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