cancel subscription - how do it for free - Iam from november 2016, pay monthly

New Here ,
Dec 31, 2021 Dec 31, 2021

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How can I cancel subscription and stop paying monthly fee. When I choose cancel my subscription I;ve got info that I should to pay extra 274,95 EUR... why? My subscription is from november 2016 and where can I check when I could free cancel subscription? I pay monthly around 50EUR it's to expensive to me!

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Adobe Community Professional ,
Jan 02, 2022 Jan 02, 2022

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What are you subscribed to, exactly?

The fee is probably for cancelling a yearly subscription early.

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New Here ,
Jan 03, 2022 Jan 03, 2022

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We have "All Creative Cloud apps + 100 GB" for 49,99 EUR.
Where can I check the terms of the contract? When I signed it and when the subscription was extended

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Adobe Community Professional ,
Jan 03, 2022 Jan 03, 2022

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LEGEND ,
Jan 03, 2022 Jan 03, 2022

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That's a one year plan. You agree to pay for a year, and it renews. Adobe allow you to cancel early despite the promise to pay for a full year, and give a generous 50% discount. Cancel in the last month before renewal to avoid fees, but it always costs less overall to cancel now. 

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