I have Windows PC laptop version 8.1.
When updated Adobe Acrobat Reader installed on my laptop (I think Adobe installed it), I can no longer access Internet on my laptop with Chrome (or with Internet Explorer, which I usually do not use, but tried to use in desperation) - I always use Chrome.
Now every time I attempt to reach a URL in Chrome, the URL times out - I enter the URL, Chrome attempts to open it, and the site times out - I have tried this with multiple URLs, including my email accounts, and cannot enter a website except for google.com (which apparently eventually opens after multiple tries by me to refresh screen) - all other sites time out before I can reach them.
I therefore no longer have access to the Internet on my laptop, and have no other source for an Internet connection.
Please help!
Is there some way to access the Internet with this new version of Adobe Acrobat Reader?
Should I try to uninstall this new version of Acrobat Reader on my laptop (I do not know how to do this)?
and then try to download another free version of Acrobat Reader?
I am looking for a job and have to have Internet access to continue my job search (as well as my other normal Internet activities).
Below is what I see on my laptop when I look at Adobe Reader:
Adobe Acrobat Reader DC (on my laptop) as of 1/18/17:
System Parameters:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Undefined
Profile Type: None
Acrobat Detail:
Sandboxing: On
Captive Reader: No
Multi-Reader on Desktop Support: Off
Available Physical Memory: 1382596 KB
Available Virtual Memory: 3984784 KB
BIOS Version: LENOVO - 1
Default Browser:
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (winblue_rtm.130821-1623)
Display Detail:
Screen Width: 1366
Screen Height: 768
Number of Monitors: 1
Number of Mouse Buttons: 5
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card:
Version: 0.0.0.0
Check: Not Supported
Installed Acrobat:
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
Version: 15.23.20053.211670
Creation Date: 2016/12/23
Creation Time: 1:10:54 PM
Locale: English (United States)
Monitor:
Name: Intel(R) HD Graphics 4000
Resolution: 1366 x 768 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 8.1
OS Version: 6.3.9600
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~2594 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: [redacted - want to keep my name hidden on the Internet]
Temporary Directory: C:\Users\CATHYM~1\AppData\Local\Temp\acrord32_sbx\
Time Zone: Eastern Standard Time
Total Physical Memory: 4056852 KB
Total Virtual Memory: 4194176 KB
User Name: [redacted - want to keep my name hidden on the Internet]
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS
Installed Plug-Ins:
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\IA32.api
Version: 15.23.20053.211670
Creation Date: 2016/12/23
Creation Time: 1:10:56 PM
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\Updater.api
Version: 15.23.20053.211670
Creation Date: 2016/12/23
Creation Time: 1:10:56 PM
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