Cannot extract the embedded font with OTF

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Mar 24, 2021 Mar 24, 2021

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I have a pdf file includes a opentype font "SourceHanSans" what is generated by JasperReport 6.3.1 + iText 2.1.7. The pdf can been viewed by other pdf reader such as chrome pdf reader. But the Adobe Acrobat Reader DC prompt an error and it cannot display the font correctly.

 

I found the Adobe was fixed the similar problem in past. Did the patch apply to the latest version?

19.012.20040
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousaugust2019q...

 

Adobe Acrobat Reader DC version: 2021.001.20145

Cannot extract the embedded font

'PUPSWR+SourceHanSansHC-Regular-Identity-H'. Some characters may not display or print correctly.

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General troubleshooting , PDF and browsers , View PDF

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