Cannot preview PDF files anymore

[wimb86502490]

Since Acrobat Reader DC update 15.023.20056 several users in our company receive an error when they try run a report.

The software they use is: ProjectWise, Business Objects and Youforce.

The error message is: There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (103:103)

Has anyone a solution for me?

[Guest]

I have the same question, frustrating

[wimb86502490]

Our workaround: Uninstall Acrobat Reader DC version 15.023.20056, install version 15.023.20039 from the Adobe site, stop the acrobat updater service to avoid the 20056 update and use the 20039 version. The problem is over... 

[wimb86502490 · Accepted solution]

Today Adobe asked me to test update 15.023.20068. My test was succesfull, the problem is solved. I hope that Adobe ships this patch soon.