Cannot use PDF tools in desktop app, only online?

Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Hello! I am trying to combine PDFs in Reader (as I have done in the past) on my desktop app and it keeps telling me to try the 7-day trial. I can combine PDFs online through my account, but I need to have the ability to do it offline as well. Am I using the wrong app? 

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Edit and convert PDFs

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LEGEND ,
Sep 20, 2021 Sep 20, 2021

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Yes, the wrong app. Reader has never done this. You need Acrobat Pro or Acrobat Standard. 

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Does this mean I have to pay more to get the desktop app? I went to download Standard and it's not free to me. I don't understand since I am able to use all of the tools online and should be able to use them offline.

 

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LEGEND ,
Sep 20, 2021 Sep 20, 2021

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Why do you say you "should" be able to use the tools offline? What subscription do you have?

 

Acrobat Reader, I repeat, has NEVER done this. I have used every version of Reader since 1.0. Perhaps at one time you had a paid version of Acrobat installed, but did not realise it (perhaps it came from your company or with a scanner etc.).

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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I have the Adobe Acrobat PDF Pack. Like I said, I can use the tools online but would like to use them on my desktop app. I have yet to find a solution. 

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Adobe Community Professional ,
Sep 20, 2021 Sep 20, 2021

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With this plan you can only combine PDF files online.

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