cant install abode reader 23

[Guest]

I haven't been able to update to adobe version 23.  It starts off fine but gets to 90% then stops, pauses for a minute and then says failed.  Have been through every stage including clean the existing adobe off which I hope hasn't been a mistake.  I am also having trouble updating other things like Garmin.  The system is Mac OS X El Capitan 10.11.6.  I am really not a computer expert so will need a step by step guide, if anyone can help?  Thanks!

[AkanchhaS]

Hi Jeanettew89771385,

The latest version of Adobe Reader is DC (2015.020.20039) or if it is Reader XI then version(11.0.18).

Please try installing the latest patch through Adobe - Adobe Reader : For Macintosh

If it still doesn't work, then uninstall the Adobe Reader completely from Application and Re-install it through-

Adobe Acrobat Reader DC Install for all versions

Let us know if you experience the same problem.

Regards,

Akanchha