Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cant open PDF from today

New Here ,
Sep 02, 2020 Sep 02, 2020

Hi, I do not have a paid subscription to Adobe but I have always been able to open PDFs, view them, save them etc. But never edit them. However from today, when i go to open a PDF document I get a box pop up asking me to sign in, I then sign in, and it gives me 3 options 'buy now', 'license this software' and 'start trial'.

Does this mean you are no longer able to even open files anymore without having a paid subsciption ?

I am using windows on a laptop. 

Thanks in advance. 

TOPICS
General troubleshooting
840
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Sep 02, 2020 Sep 02, 2020

It sounds like you are opening the full version of Acrobat rather than the free Acrobat Reader.

Translate
LEGEND ,
Sep 02, 2020 Sep 02, 2020

It sounds like you are opening the full version of Acrobat rather than the free Acrobat Reader.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2021 Apr 02, 2021
LATEST

I have the same problem. Using the Android app (the FREE Adobe PDF reader app), I cannot open and read pdf's. The app insists I log into my adobe a/c but then refuses to let me do so and keeps going back to the log-in page. I contacted Tech Support, who were as much use as a chocolate fireguard, because I don't have a paid subscription they redirected me here !

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines