Cdr CEF Helper quit unexpectedly

Report · Oct 17, 2017

When I open Acrobat Reader or try to read a PDF then I get a message that says:

Cdr CEF Helper quit unexpectedly - when I click to ignore this or re open the message comes back again.

The only way I can get rid of the message is by closing Acrobat Reader, otherwise the message stays in front my screen and I can't read the document properly.

Can someone help.

Report · Dec 05, 2017

Hello anitap33002440

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please check for any pending updates from Help Menu>Check for updates. You can also download the latest updates manually through Overview — Acrobat and Adobe Reader Release Notes

Restart the machine after the installation of updates. If the issue persists, please share the following details:

Dot version of Acrobat Reader installed, to check the version, please refer to Identify the product and its version for Acrobat and Reader DC
Is it a Mac or Windows machine?
Is the error message pops up with all the PDF or with one PDF?

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.