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Check boxes won't stay checked

New Here ,
Jan 23, 2023 Jan 23, 2023

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I recently created a form using InDesign 2023 and exported it as an interactive PDF.

 

When I open in it in Reader and I select a checkbox, a check mark appears, but when I navigate away from it (either by clicking elsewhere or hitting TAB) the check mark dissapears. And if I save the form when the box is checked and then reopen the form, the check mark is gone. What am I doing wrong?

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PDF forms , View PDF

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Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

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Hi Jason28068293xgjd,

 

Thank you for reaching out.

 

As you have created the PDF form in Indesign, we would like to check it.

Would you mind sharing the PDF form with us so we can replicate the behavior?

Share the application and OS version details as well.

 

Thanks, 

Meenakshi

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New Here ,
Feb 01, 2023 Feb 01, 2023

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Thank you @MeenakshiNegi. The PDF is attached.

 

Re: application details, I actually misspoke in the original post. It was created a few years ago in InDesign version 14.0.2.324. I am now using 18.0.0.312.

 

Here are OS details:

Edition Windows 10 Enterprise
Version 21H
OS build 19044.2486
Experience Windows Feature Experience Pack 120.2212.4190.0

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