Chinese Characters do not appear in Acrobat Reader but only in Acrobat Pro.

[defaultsrcho69xf651]

Hi all, I noticed when I type Chinese characters in my PDF form here in Acrobat Reader, it did not appear properly, as seen here. I understand by reading some posts here that there are font packs that can solve the problem. However, it did not help me, but it can appear in Acrobat Pro. Is there a way to solve this for Acrobat Reader?

[Abambo]

Reader is installed and run from the same computer as Acrobat Pro?

Look if the fonts are embedded. Properties→Fonts.

[defaultsrcho69xf651]

I used acrobat pro from my friend's computer while mine is using acrobat reader.

The fonts seem to be embedded here, so I am not sure why it is not working.

[Abambo]

The difference is the computer, not Acrobat. Your friend's computer has the Chinese fonts on the computer.

The fonts you show are not the complete fonts used, as there is a slider at the side. Times New Roman does not have an Asian subset, if I'm correct. And the screen copy does not show Times New Roman, may be Segeo. But Segeo does not contain the Chinese subset neither.

[ThreeOneEightFourTwo]

I saw this problem as well. In my case I needed to download and install a font pack. I could find no option for Asian language support in preferences, but when I opened a PDF with Chinese characters Reader prompted me to download the installer from Adobe.com.

Here are the links if you don't get the prompt:

• Windows 32: https://helpx.adobe.com/acrobat/kb/windows-font-packs-32-bit-reader.html
• Windows 64: https://helpx.adobe.com/acrobat/kb/font-pack-spelling-dictionary-64-bit-windows.html
• macOS: https://helpx.adobe.com/acrobat/kb/macintosh-font-packs--acrobat---reader-.html