Choose paper source by PDF page size does not work

New Here ,
Apr 19, 2021 Apr 19, 2021

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Since the latest update, the choose paper source by pdf page size does not work.

The problem still comes up.

Im on 2021.001.20149.

 

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi Klaus,

 

Hope you are doing well and sorry for the trouble. As described, Since the latest update, the choose paper source by pdf page size does not work.

 

Please try to reboot the computer once and see if that works for you.

 

If it still doesn't work please try to reset the Acrobat preferences to default as described in the help page: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...  and see if that helps.

 

If it still doesn't work, please create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check

 

Regards

Amal

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