Clients Varying Versions of Adobe Reader Display Different Formats of Fonts?

[noodle13]

Hi, so: I hope this doesn't come across as confusing! Please let me know if I can better clarify in parts.

But: I have six computers that all have different versions of Adobe Reader, all used for proofreading. When I had them all pull up the same document, I found that only 2 of them show the certain text on the document as bold.

Looking at their Adobe versions, the 2 that could see the bold text have Adobe X Pro version 10.1.10. The other computers have either older versions of Adobe X Pro or just have Adobe Pro DC. One of them even has Adobe X Pro version 10.1.9 and still couldn’t see the bold text.

They all have the same fonts installed.

Is this a known problem? When I look it up, nothing really surfaces, and I would like to get all the editors on the same playing field for editing.

Is the solution just to get them all on the same version?

[Test Screen Name]

Given that only one version shows bold, maybe there is a bug in that version, and it isn't supposed to in any. Can you share a file (public site, post link)?

[Test Screen Name]

Oh, yes, with screen shots showing where to look! (You can't email them).

[noodle13]

Unfortunately, the documents are client-specific and have some private information on them. The issue is not easily replicated either as it seems to happen at random between jobs/projects.

I could include a screenshot of the documents and their differences between computers but that would only show you bold/normal styled text, which I don't think is helpful?

Please let me know what else I could provide. I agree that it seems to be an issue with just one version.

[Test Screen Name]

Let's see. What might help is a screen shot of

1. The difference.

2. For each of the two versions shown, what you see in File > Properties - Fonts. (Scroll down to show the specific fonts, or multiple shots please).