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Hello,
ATT: SME's
I was requested to post in the community forum.
I fully purchased Adobe Desing Premium CS5.5 in 2012 and registered the software to my account (prior to the Cloud and Subscription services). I opened Adobe Illustrator CS5.5 today and got a pop up saying my software is non-genuine. I have this linked to my account which inclcudes the Serial Number, as well as the physical software in its original packaging. In 2019 I was also provided a legacy downlod link by the Adobe Customer Care Team. I can provide copies/photos/evidence of this.
This service is part of our ongoing efforts to inform and protect individuals who have unknowingly acquired non-genuine Adobe apps.
Replace your non-genuine Adobe apps today.
I have no interest in subscribing as I only use the software a few times a year for hobby based things. Can this pop-up please be removed as my Adobe app is completely genuine and has been since 2012. Never had an issue before.
I do not need or wish for any product support.
Kindest,
Keara
Don't know why you were referred here. We can't help at all with such issues.
Contact Adobe again and demand they help you with this issue.
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Don't know why you were referred here. We can't help at all with such issues.
Contact Adobe again and demand they help you with this issue.