default SMB address

New Here ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

when clicking on the mail button(Adobe reader) i want to open default email app with a default SMB address.

see attached picture

TOPICS
General troubleshooting

Views

68

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Hi there

 

Hope you are doing well and sorry for the trouble. As described you want to change the default email client in Adobe Acrobat Reader DC

 

Try following troubleshooting steps mentioned below and see if that works.

1- Launch Reader>click Edit>Preferences

2- Go to Email Accounts>under List of Email Accounts>click on the web mail account>Delete.

3- Click 'Add Account' and follow the on screen instructions

3- Click Default email application (MS Outlook for ex) >Make Default>OK

4- Relaunch Reader and try again.

 

Hope this information will help.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

LATEST

Hello, 

thanks for the answer

 

This is not what i mean. the default email client is oke. This is the local outlook app

 

i will try to explain better

 

We are using Adobe Acrobat reader DC

Version 2021.005.20048

 

When we click on the email icon (in Acrobat Reader) and click Next, Outlook app open just fine(this is what we want)

in the From field the users emailadres is filled in. At this point we want a shared emailadress to be filled in automatically...is this possible? Also we want the users signature to be inserted automatically, now its just a blank email body. is this also possible?

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines