default SMB address

[WGG123]

when clicking on the mail button(Adobe reader) i want to open default email app with a default SMB address.

see attached picture

[Amal.]

Hi there

Hope you are doing well and sorry for the trouble. As described you want to change the default email client in Adobe Acrobat Reader DC

Try following troubleshooting steps mentioned below and see if that works.

1- Launch Reader>click Edit>Preferences

2- Go to Email Accounts>under List of Email Accounts>click on the web mail account>Delete.

3- Click 'Add Account' and follow the on screen instructions

3- Click Default email application (MS Outlook for ex) >Make Default>OK

4- Relaunch Reader and try again.

Hope this information will help.

Regards

Amal

[WGG123]

Hello, 

thanks for the answer

This is not what i mean. the default email client is oke. This is the local outlook app

i will try to explain better

We are using Adobe Acrobat reader DC

Version 2021.005.20048

When we click on the email icon (in Acrobat Reader) and click Next, Outlook app open just fine(this is what we want)

in the From field the users emailadres is filled in. At this point we want a shared emailadress to be filled in automatically...is this possible? Also we want the users signature to be inserted automatically, now its just a blank email body. is this also possible?