Deleting recent files in spite of AR hack to keep them persistent

New Here ,
Feb 24, 2022 Feb 24, 2022

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Acrobat Reader DC (continuous release 2021.011.20039), my recent files are ALWAYS the same three.  They are for a product called Bromium which I don't recognize.  They are: 8rPdfFile, 8rPdfFileSmall, and 8rPdfFileLarge.  These files all urge me to get the Bromium tool.  I cannot find the files.  

There are checkboxes that allow me to select them.  There is a button to clear them.  They are gone for a moment but they're back if I open one of my pdf files and close it.  And again, the file I recently had open doesn't appear in the recent list.    Just these three.

I shouldn't have to resort to registry editing (according to another thread but the reply buttons don't work there) for the Acrobat to work as Adobe should have wanted.

I am nervous about using the registry edit as described in the other thread, as it is ten years old and my regedit version is now 21h1 and I'm way past version 10 Acrobat Reader DC.

 

 

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General troubleshooting , How to , Windows

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Please try to repair the installation form the help menu (Win Only) and reboot the computer once and check .

 

Also try to reset te Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

You may also try to create a new test user profile with full admin rights in Win or enable the root account in Mac and try using the application there and check

 

Regards

Amal

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