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Deploying Acrobat Reader for MacOS from Intune

New Here ,
Sep 08, 2023 Sep 08, 2023

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I'm trying to deploy the latest version of DC Reader 23.003.2084 from Intune for MacOS. I've uploaded the .dmg successfully but the deployment fails to install and fails to be detected successfully. One of the IT techs has a Macbook and manually installed it for me for testing, which is the only one that shows installed successfully. 

The process should be fairly easy, I grabbed some info from the .dmg file I downloaded directly from Adobe's site to help with the detection for the App bundle ID or (CFBundleIdentifier) I have it set to "com.adobe.Reader", for App Version (CFBundleShortVersionString) "23.003.20284". I think this is correct but please correct me if I'm wrong.

I made the requirements "macOS Ventura 13.0" which I checked and all of the Mac's in our office are running 13.5.1 at least.

The install is just point it to the .dmg file and that's it, so I'm missing where it's failing. We have pushed out other MacOS applications with our Microsoft Intune environment and those don't have any issues, we do push to iOS currently and don't have any issues. The only difference is those are .pkg files instead of .dmg, but every article I can find on deploying MacOS applications out follow the process I'm doing. Has anyone else run into this issue?

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General troubleshooting , How to , Mac

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New Here ,
Sep 13, 2023 Sep 13, 2023

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I found a site the explains how to convert a .dmg to a .pkg to see if that helps, I'll post here if it fixes it or not.

 

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