Digital sugnature

New Here ,
Jun 13, 2021 Jun 13, 2021

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Hello,

we have digital signature to sign PDF document. When we sign document by this digital signature, there is no name of the certificate in Signs pane. Instead of that there is written "Rev. 2: Signed by : Not Specified."

Signature is valid, I can view signatures detail.

Please where can I setup to displaing the name of the owner of digital signature.

 

I have tried to sign a document in other program, the name of the owner is placed to the line Signed by. So I suppose siganture is OK.

Thank You

Jaromir

 

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Security digital signatures and esignatures

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Adobe Employee ,
Jun 13, 2021 Jun 13, 2021

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Hello @Jaromir6C14 ,

 

In the Signature panel, certificate's name is displayed after "signed by :" followed by emai address in < >. 

Could you please tell us how this certificate was created and also if possible could you share once such signed file with us?

Also, has this issue started happening recently ?

 

Thanks,

Prashant.

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Hello Prashant,

thank you for answer. Certificate was created by certification authority Postsignum.cz. Certificate is on the USB dongle.

There is a the sample of the signed file in the attachment.

Thank you

Jaromir

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Hello,

Yes this star about month ago.

Jaromir

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Adobe Employee ,
Jun 14, 2021 Jun 14, 2021

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Hi @Jaromir6C14 ,

Thank you for sharing the sample file. We acknowledge the bug and will work on a fix. 

We will update the thread once this is fixed.

Thanks

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Hello,

anything new?

Thank You.

Jaromir

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Hello,

what do you recomment to workaround the problem?

Thank You

Jaromir

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