Display Probelm

[timr82325435]

All of my Acrobat displays have a split screen that doesn't allow me to see the bottom half of the page - it is blank white or it has text from a portion of the top page along the bottom half of the page.  No other applications (word, excel, Chrome, etc.) have this problem.  I have refreshed my display settings but am not able to fix it.  Has anyone experienced this issue?

[AkanchhaS]

Hi timr82325435

Sorry to hear about the trouble and we  apologize for the delay in response to your query.

Could be a possibility your application didn't install correctly?

• Please ensure whether you have got the latest patch of Acrobat/Reader installed or not. Open Acrobat>Help>Check for update
• If you have got any external monitor connected, then check the display after disconnecting it.
• If everything at its place, then remove Acrobat using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs 

and do a fresh install: https://get.adobe.com/reader/enterprise/

Thanks,

Akanchha