double click on app gives blank screen

Report · Nov 24, 2016

I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

Report · Nov 26, 2016

[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

Report · Nov 29, 2016

Thank you. I've been out of town and I'm a bit behind. I will check your response tomorrow.Unexpectedly my OPERA browser took care of the immediate problem.

From: kglad <forums_noreply@adobe.com>

To: Paul Cherin <cherintec@yahoo.com>

Sent: Saturday, November 26, 2016 11:16 AM

Subject: I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

created by kglad in Acrobat Reader - View the full discussion[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader] If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9162246#9162246 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9162246#9162246 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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Report · Nov 30, 2016

Hi paulc2384607,

Please install Adobe Acrobat reader from here: Adobe - Adobe Acrobat Reader DC Distribution

Could you please let us know if you get the blank screen when you try to open Adobe Reader application.

Can you share the screenshot of the window you get?

Regards,

Meenakshi

Report · Nov 30, 2016

Wow!It downloaded with only very minor problems and furthermore when I tested, it printed properly instead of trying to save that file.

Everything is fine. THANK YOU!!.

From: meenakshin83966505 <forums_noreply@adobe.com>

To: Paul Cherin <cherintec@yahoo.com>

Sent: Wednesday, November 30, 2016 6:14 PM

Subject: double click on app gives blank screen

double click on app gives blank screen

created by meenakshin83966505 in Acrobat Reader - View the full discussionHi paulc2384607, Please install Adobe Acrobat reader from here: Adobe - Adobe Acrobat Reader DC Distribution Could you please let us know if you get the blank screen when you try to open Adobe Reader application.Can you share the screenshot of the window you get? Regards,Meenakshi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9172092#9172092 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9172092#9172092 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Report · Dec 01, 2016

Hi paulc2384607,

Glad to know that your issue is resolved now.

Let us know if you need any help.

Regards,

Meenakshi

Report · Nov 30, 2016

I've not been able to find a place to mark the answer correct, but see my email their which clearly indicates that it was indeed correct.

From: meenakshin83966505 <forums_noreply@adobe.com>

To: Paul Cherin <cherintec@yahoo.com>

Sent: Wednesday, November 30, 2016 6:14 PM

Subject: double click on app gives blank screen

double click on app gives blank screen

created by meenakshin83966505 in Acrobat Reader - View the full discussionHi paulc2384607, Please install Adobe Acrobat reader from here: Adobe - Adobe Acrobat Reader DC Distribution Could you please let us know if you get the blank screen when you try to open Adobe Reader application.Can you share the screenshot of the window you get? Regards,Meenakshi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9172092#9172092 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9172092#9172092 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Report · Nov 30, 2016

Hi. Just wanted to let you know that I used menakshin's link, because it was there, when I looked at my mail. It worked beautifully. 'm sure your approasch would have worked as well.Thanks for your help. I was lost until you two provided help.

From: kglad <forums_noreply@adobe.com>

To: Paul Cherin <cherintec@yahoo.com>

Sent: Saturday, November 26, 2016 11:16 AM

Subject: I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

created by kglad in Acrobat Reader - View the full discussion[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader] If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9162246#9162246 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9162246#9162246 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

double click on app gives blank screen

1 Correct answer