download of free adobe acrobat fails

[petriellos]

when attempting to download adobe acrobat reader the download fails and I receive a message that a newer version is already downloaded.  problem is i have no download of adobe acrobat reader on my pc

[Amal.]

Hi Petriellos

We are sorry for the trouble as described you are unable to download the free version and getting the error 'new versio is already installed'

Please refer to the steps provided in a similar discusion https://community.adobe.com/t5/acrobat-reader/reader-download-fails-newer-version-already-installed-... and see if that works for you.

Additional information: please take a look at the discussion https://community.adobe.com/t5/acrobat-reader/can-not-install-adobe-reader-get-message-newer-version... and see if that helps

Let us know how it goes

Regards

Amal