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Download PDF button opens the PDF in Acrobat - I want to download it!

New Here ,
Feb 11, 2022 Feb 11, 2022

When I click the 'download pdf' icon / button in the Adobe Acrobat extension, it opens the PDF I'm looking at in Adobe PDF.

How do I get it to actually download the PDF please?

Thank you

TOPICS
Download and install , PDF and browsers , View PDF
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New Here ,
Feb 11, 2022 Feb 11, 2022

Beckola_0-1644596436621.png

 

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Community Expert ,
Feb 11, 2022 Feb 11, 2022

This is a setting of your browser. What browser are you using?

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New Here ,
Feb 13, 2022 Feb 13, 2022

Thanks Try67, 

I'm using Chrome, and I have checked the settings as follows: Settings > Security and Privacy > Site Settings > Additional Content Settings > PDF Documents > Download PDFs

 

Beckola_0-1644821856545.png

Any ideas please?

Thanks again.

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Community Expert ,
Feb 14, 2022 Feb 14, 2022

Then it should work... Does this only happen in the Adobe Document Cloud?

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New Here ,
Feb 15, 2022 Feb 15, 2022

Thanks Try67, 

It happens whenever I read PDFs in Chrome:

 

Beckola_0-1644936876709.png

So I think the answer is 'yes'. Sorry, and thanks again for all your help. It is extremely odd, and very frustrating!

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Community Expert ,
Feb 15, 2022 Feb 15, 2022

This extension only takes care of creating PDFs, not displaying them. Chrome uses its own internal PDF plugin to show them. You should ask in a Chrome forum about this issue.

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New Here ,
Feb 17, 2022 Feb 17, 2022
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Thanks try67, will do

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