Download PDF button opens the PDF in Acrobat - I want to download it!

New Here ,
Feb 11, 2022 Feb 11, 2022

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When I click the 'download pdf' icon / button in the Adobe Acrobat extension, it opens the PDF I'm looking at in Adobe PDF.

How do I get it to actually download the PDF please?

Thank you

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Download and install , PDF and browsers , View PDF

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New Here ,
Feb 11, 2022 Feb 11, 2022

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Beckola_0-1644596436621.png

 

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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This is a setting of your browser. What browser are you using?

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New Here ,
Feb 13, 2022 Feb 13, 2022

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Thanks Try67, 

I'm using Chrome, and I have checked the settings as follows: Settings > Security and Privacy > Site Settings > Additional Content Settings > PDF Documents > Download PDFs

 

Beckola_0-1644821856545.png

Any ideas please?

Thanks again.

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Adobe Community Professional ,
Feb 14, 2022 Feb 14, 2022

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Then it should work... Does this only happen in the Adobe Document Cloud?

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New Here ,
Feb 15, 2022 Feb 15, 2022

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Thanks Try67, 

It happens whenever I read PDFs in Chrome:

 

Beckola_0-1644936876709.png

So I think the answer is 'yes'. Sorry, and thanks again for all your help. It is extremely odd, and very frustrating!

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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This extension only takes care of creating PDFs, not displaying them. Chrome uses its own internal PDF plugin to show them. You should ask in a Chrome forum about this issue.

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New Here ,
Feb 17, 2022 Feb 17, 2022

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Thanks try67, will do

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