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Download PDF not possible

New Here ,
Apr 26, 2023 Apr 26, 2023

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Hello, since yesterday we can not open PDFs in browser and when we download it on our PC it has a size of only 1 Byte. What can be the reason for that?

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PDF and browsers

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Community Expert ,
Apr 26, 2023 Apr 26, 2023

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The PDF files you're trying to access are damaged.

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New Here ,
Apr 26, 2023 Apr 26, 2023

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No, it is not damaged. The problem with the 1 Byte only exists at two collegues extern, if I try to download it, it works. What can be the reason for the problem at my collegues working extern with downloading or opening PDFs since yesterday?

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