dynamic stamp missing

New Here ,
Feb 15, 2022 Feb 15, 2022

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i have a custom dynamic stamp that i use in Acrobat Reader DC. (not the pro version). The stamp has been working for the last 2 to 3 years. Now suddenly it does not show up in Adobe reader. As far as i know i have not made any changes to my installation or the location of any files or settings. I tried removing and reinstalling the Adobe Reader application, but that does not help.  The dynamic stamp file itself is stilll located in the correct folder where it is has always been, but Adobe Reader just doesnt seem to do anything with it anymore. Any idea why my custom Dynamic stamp suddenly has dissapeared?? (windows update?? Adobe update??) attached the stampfile.

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Edit and convert PDFs

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correct answers 1 Correct answer

Adobe Community Professional , Feb 15, 2022 Feb 15, 2022

The path for the 64 bit version is
\Program Files\
not
\Program Files (x86)\

 

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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At what folder have you placed the stamp?

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New Here ,
Feb 15, 2022 Feb 15, 2022

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The stamp file is ....and has always been in this folder. 

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\Annotations\Stamps\NLD

did they change it?

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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Does you use the 32 bit or 64 bit version of Acrobat Reader?

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New Here ,
Feb 15, 2022 Feb 15, 2022

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64 bit on a win10 pro version 20H2 installation

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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The path for the 64 bit version is
\Program Files\
not
\Program Files (x86)\

 

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Thank you. It works now. Do not recall how or why it has upgraded from 32 to 64 bit... as this seems to be the logical explanation for this to suddenly not work anymore. 

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Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

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LATEST

MOVED TO THE ACROBAT READER FORUM

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