Enregistrer sous ne marche plus depuis màj Acrobat Reader DC

New Here ,
Nov 26, 2021 Nov 26, 2021

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Mais pourquoi il m'est devenu impossible de simplement utiliser : "enregistrer sous" ??!!!!

ça me rend fou... la fenêtre "enregistrer sous" reste désespérément vide ...

PC HP Pavillon 500 110 ef sous windows 10 famille (64)

8 go ram

intel core i3 3.40 ghz

 

y aurait-il quelqu'un dans la même m.... que moi ? Ou bien suis-je seul... aaaaaaaaaaaaaaaa 

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Crash or freeze , General troubleshooting

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Dec 01, 2021 Dec 01, 2021

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Hi,

 

Hope you are doing well.

 

Would you mind confirming the exact version of Adobe Acrobat you are working with? Is it Adobe Acrobat Pro DC or freeware Acrobat Reader DC

To confirm the version, open application>help>About Adobe Acrobat

The default "Save As" dialog in Acrobat Reader DC is different than the dialog that you've had in earlier releases of Acrobat Reader, it also allows you to save to the cloud and previous locations you've saved files to.

It is possible that when Acrobat tries to connect to "The cloud", it runs into problems.

You may want to try to turn this feature off to see if that brings your "Save As" dialog back-

  • Open up Acrobat's preferences, Edit>Preferences
  • Then go to the "General" category and deselect "Show online storage when saving files"

 

Thanks,

Ria

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New Here ,
Dec 11, 2021 Dec 11, 2021

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meme chose pour moi... depuis que j,ai acheté de l'espace de storage dans Google Drive, je veux ''enregistrer sous'' un pdf que j'ai surligné et une page blanche permanente apparait. C'est devenu impossible...

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New Here ,
Dec 11, 2021 Dec 11, 2021

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J'ai désinstllé et réinstallé la dernière version Acrobat Reader DC, mais rien n'a changé. 

Merci des conseils

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