Erreur Signature Numérique

New Here ,
Oct 28, 2021 Oct 28, 2021

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Bonjour,

Quand je souhaite ajouter une signature numérique via certificat, voici l'écran obtenu.

Adobe Reader est à jour et Windows 10 également.

 

Pouvez-vous m'aider, s'il vous plaît, à résoudre ce bug ?

 

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Security digital signatures and esignatures

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described, When you want to add a digital signature via certificate you get a black screen.

 

Please try the steps below and see if that works for you:

Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > Signatures > Click 'More' under 'Creation and appearance' > Uncheck 'Use modern user interface' as shon below:

 

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

Regards

Amal

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Bonjour,

Merci pour votre réponse.
Mais cela ne résout pas le problème.

Cordialement,
[PII removed by moderator]

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