Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Erro {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} Adobe Acrobat XI

New Here ,
Mar 17, 2017 Mar 17, 2017

Why can not Adobe solve my problem ???? I bought an Adobe Lipstick! I deserve a solution to this problem! If i had bought a crappy PDF i would be using it without problems, but i wanted to prefer a company with a name in the market and i lost money! For over a year i can not install my program!

4.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 17, 2017 Mar 17, 2017

Hi Carloo69975415,

Sorry to hear the inconvenience caused to you.

As mentioned above, its a license version of Acrobat XI that you are unable to install successfully. So are you getting the error message during download or  when you are running the downloaded set up?

Also, confirm the operating system on which you are trying to install the application?

If it is a windows computer the, first run the cleaner tool before you start installing the app again- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And then try installing the application again through- Download Pro or Standard versions of Acrobat DC, XI, or X

Regards,

Akanchha 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2017 Mar 18, 2017
LATEST

The problem occurs during the installation of the program. I use windows 7.

I have one HD SSD, Is the problem is this ???

I did all the procedure you mentioned but it did not work. Keep giving the same error!

I followed the steps mentioned by you, but still making the same error.

Print erro Acrobat.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines