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Error in Signature Menu

New Here ,
Sep 21, 2020 Sep 21, 2020

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I have installed Adobe Reader and I neel to sign some documents.

 

The problem is that the signature option gives me an error every time I try to access. Please see the screenshots.

 

Errors:

- PPKHandlerImpl-83

- Secutiry Console-430

 

I already tried to uninstall and install again.

I friend of mine have the same computer and same Windows version, and it works fine there.

 

 

 

TOPICS
Crash or freeze , General troubleshooting , Security digital signatures and esignatures

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Estou com esse mesmo problema. Algum conseguiu resolver. E se conseguiu, como?

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Adobe Employee ,
Jun 15, 2021 Jun 15, 2021

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Hi Tarcia,

 

Thanks for reporting this to us.

To understand the issue better, please share the following details with us-

1- Exact version of application. Open Acrobat>help>About Acrobat

2- Exact version of OS

3- Issue description

 

Thanks,

Akanchha 

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Olá.

Versão do app é 2019.008.20071

Versão do SO é Windows 10

Ta dando esse erro: PPKHandlerImpl-83 toda vez que vou assinar um documento com certificado digital.

E esse outro erro: Console Secutiry-430 ao tentar abrir a categoria assinatura depois a opção mais.

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi,

sorry for the delay in response to your last message.

You may install the most recent patch and update your application Open Acrobat>help>check for update or download it manually from here: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

 

 

Thanks,

Akanchha 

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

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It doesn´t work for me !!

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New Here ,
Aug 31, 2021 Aug 31, 2021

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Isso não deu certo, continua o mesmo problema.

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