cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0
Upvote

Error Message as opening Adobe Reader

Amanda5C87
New Here ,
Dec 23, 2020 Dec 23, 2020

Copy link to clipboard

Copied

Hello everybody!

Hope you find all fine.

 

I have been trying to open my Adobe Reader however I get the error message " This programme cannot be opened because it does not contain api-ms-win-crt-runtime-l1-1-0.dll".

 

I have already done the updates but still is not working. Could you give a hand?

My PC is a Windows 7 Ultimate.

 

Many thanks!!

Amanda

TOPICS
General troubleshooting

Views

197
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
About Acrobat Reader
About Acrobat Reader
Open in a new window
Reader Help
Acrobat Reader Help
Open in a new window
FAQs
Download Offline installer
Open in a new window
Extract .msi installer
Open in a new window
About Reader Customization
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices