Error Message: "The Acrobat PDF browser plug-in is missing"

[roberto78609064]

When I try to reinstall Acrobat Reader DC, I am told that it is already installed.  Re-installation does not help; the problem recurs from time to time.

Any suggestions?

[Adorobat · Accepted solution]

Hi roberto78609064,

Could you please try removing Reader using Cleaner tool and reinstall Reader as suggested in the link below and see if that works:

My acrobat doc pdf browser plugin in missing

Which Browser and the Operating System you are using?

What is the version of Reader installed on the computer?

Launch Reader>click Help>select About Adobe Acrobat DC to check the version.

Awaiting your response.

Shivam

[roberto78609064]

Thank you for your prompt and helpful response, Shivam.

I followed your suggestions and believe the problem is solved.  I'll let you know if it recurs.

Thank you!

Roberto

[Adorobat]

You're Welcome.

[nancyg509]

I missed something, what do you do after you check the version of Acrobat PDF?

[Adorobat]

Hi Nancyg,

Are you facing the similar issue? If yes, remove Reader using cleaner tool which you can download from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

Thanks,

Shivam