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Error opening file in Reader but Edge does open it

New Here ,
Apr 17, 2020 Apr 17, 2020

When I try to open a file in Reader it shows a message that the file is damaged and cannot be repaired. But I try to open that same file in Internet Edge and it opens it correctly.

Important to mention that this does not happen with all files, generally Reader works correctly.

 

What could be causing this behavior?

 

Thanks for the help.

TOPICS
General troubleshooting , PDF and browsers , Security digital signatures and esignatures , View PDF , Windows
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Community Expert ,
Apr 17, 2020 Apr 17, 2020
LATEST

The file is damaged and Acrobat Reader can't repair it.

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