Error signing PDF document

New Here ,
May 14, 2021 May 14, 2021

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Hello, 

When signing a document with a certificate, it gives the following error:

Code error 2007

Description: page content can change silently

The author of the document has activated image interpolation. I don't know allow image interpolations.

Soporte5FC3_0-1620991919969.png

 

 

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General troubleshooting

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Adobe Employee ,
May 16, 2021 May 16, 2021

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Hello,

 

Thank you for reaching out and sorry for the delay in response.

 

As you receive the error when adding the digital signature, please check if the issue occurs with this particular PDF.

Did you create this PDF form? If yes, would you mind sharing the PDF with us?

If not, I would request you to check with the PDF creator.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

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New Here ,
May 17, 2021 May 17, 2021

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The file contains confidential information that I cannot publish, if it was created by us.

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Adobe Employee ,
May 17, 2021 May 17, 2021

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Without checking the document, we cannot comment on what exactly creating the issue.

As you receive the error, I would suggest getting in touch with the PDF creator to check the same. 

Check if the javascript used while creating the PDF or if the fonts are embedded in the document.

 

Thanks,

Meenakshi

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Dear Ma'am 

 

PDF file is attached please let me know that what i should have to change in this pdf file to sign it I'm unable to sign this PDF file.

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hi Shreya,

 

Thank you for reaching out.

 

Could you please confirm if you get the same error message?

Would you mind sharing the screenshot and the complete workflow you do?

Share the Acrobat and OS version you are using.

 

Thanks,

Meenakshi

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