Since a few weeks I get following message during the update of Adobe Reader DC:
"Die Deinstallation des Updatepakets wird nicht unterstützt" (The uninstallation of the update package is not supported)
The same message I get during automatic update, manual update, deinstallation of the reader and also during a new installation.
Assuming you are on Windows Operating System, could you please try removing Reader using Cleaner tool and see if that resolves the issue.
1- Download and run Cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2- Restart the computer.
3- Download and install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution
The Cleaner Tool seamed to work properly.
After restart of the computer I tried to install the Acrobat Reader DC.
Just after extracting the files I got the message from Windows Installer: The deinstallation of the patch package is not supported.
Now I do not have any reader anymore on my computer!!!
Sorry for the delayed response.
Could you please try method#1 given in the link below and see if that resolves the issue:
Then, download and install Reader DC from here:
Download and install the patch for Reader from here:
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this link fixed it for me when the acrobat tool wasnt. thanks